Friendly, approachable, positive and reputable are the top attributes of Red Pepper Nutrition according to a recent survey of case managers, with 100% agreeing the business has a very professional approach in its communications.

Top four attributes

The survey was conducted with case managers working in the brain injury sector and asked respondents to rate Red Pepper Nutrition on 10 different qualities. The results revealed that respondents either ‘strongly agreed’ or ‘agreed’ with every single quality. In particular, case managers strongly agreed that the business’ top qualities are ‘friendliness’ (93%) and being ‘approachable’ (93%), followed by being ‘positive’ (87%), and ‘reputable’ (87%). The remaining qualities such as being caring, dedicated, diligent and trustworthy also received a high response with 80% of case managers choosing ‘strongly agree’ here.

Fantastic work ethic

Claire Christopherson, Nurse Case Manager with case management experts A Chance for Life Ltd has worked with Siân Riley and Red Pepper Nutrition for over 2 years. She said: “The survey results absolutely reflect my experience of working with Siân. She has a fantastic work ethic and is 100% approachable. She has a strong reputation for being very knowledgeable about her area, and as helpful as possible.”

I enjoy working with Siân as she is always very open and trustworthy. She is friendly, personable and easy to talk to. Importantly, Siân is good at putting clients at ease when they talk to her, and I know she will go above and beyond in her work with them.

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Professional approach to communications

The survey also asked respondents to rate Red Pepper Nutrition’s communications with them using 7 different attributes. The top attribute emerged as ‘professional’ with 93% of case managers identifying this as ‘very good’. This was closely followed by 87% of case managers who agreed that Red Pepper Nutrition’s communications were also well written, clear, with a good level of detail and accurate.

Strong recognition from case managers

Director Siân Riley said: “I am very pleased with the survey results which reflect the hard work we do at Red Pepper Nutrition to act as a responsible, friendly and approachable business and make sure we provide an excellent service. The survey is a very strong indicator of how well our business is perceived and it is so good to see case managers recognise our strongest attributes.”

“We strive to act as professionally as possible in all matters so to see this rated as our top communications attribute is also amazing,” added Siân. “Thank you so much to everyone who took part in the survey and for their feedback, which is really helping to drive the business forward.”

For further details, contact: Siân Riley, Director, Red Pepper Nutrition

sian@redpeppernutrition.com or visit www.redpeppernutrition.com

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About the Survey

The Red Pepper Nutrition Case Manager Survey was conducted online in August-September 2020 by Boost Communications & Training Ltd on behalf of Red Pepper Nutrition. The survey was issued to case managers working in the brain injury sector and achieved a 61% response rate.

To find out more visit: www.boost-comms.co.uk/survey-produces-excellent-results

a-chance-for-lifeAbout A Chance for Life Ltd

A Chance for Life Ltd are specialists in Rehabilitation Support Work, Case Management, Physiotherapy, Occupational Therapy and Medico-Legal Reports. They have expertise in working with clients with acquired brain injury, spinal cord injury, amputations and other complex injuries and operate throughout the North of England and Scotland. To find out more, visit www.achanceforlife.co.uk